Many companies are growing and their current seat license capacity may not reflect their current or future needs. For customers near or at capacity, reaching out and inquiring about opportunities to add additional seats can open doors to upsell opportunities for new users.
Customer near or at capacity on seat licenses
Email the admin or main point of contact to check on their need for additional licenses
Email 1
Hi [first name] [last name],
Most of our customers have been adjusting to new realities that require new strategies to sustain growth. Your prospects and customers may now be fully remote or splitting time in the office. Having multiple points of contact is more important than ever right now.
I was looking at your account and realized that you are getting close to maxing out your user licenses. Fortunately, we have a few special offers for adding users to your account to help accelerate growth ahead of the end of the year!
Do you have a few minutes available today to review the offers? I’d be doing you a disservice if I didn’t go over them with you, as they’re pretty compelling.
Best,
[sender first name]
Email 2
Subject Line: Reply
[First name],
Following up on my previous note. Any chance we can connect next week to run through some of our November offerings? They’re only available until the end of the month. If you’re looking to add more licenses, now is a good time to see how we can help.
Best,
[sender first name]
