UpLead's users rate it highly. It scores 4.7 out of 5 from 832 reviews on G2, 4.6 from 76 on Capterra and 9.4 out of 10 on TrustRadius, and reviewers praise its data accuracy, its verified emails and how easy it is to use. The main complaints are about coverage and freshness: missing and outdated contacts are the most-mentioned cons on G2, and some reviewers can't find smaller companies. On Trustpilot, where it scores 4.2 and 66% of reviews are five-star, one-star reviews include complaints about being charged after a trial and about data quality. Read the trial terms before you sign up, and test UpLead on accounts your reps already know.
ZoomInfo publishes this review and competes with UpLead. Ratings and quotes come from the review sites named, checked on October 27, 2026. Product details come from UpLead's own site, help center, release notes, public API docs and trial agreement, and ZoomInfo gets one section of its own toward the end.
UpLead ratings across review sites
Site | Rating | Reviews | What stands out |
|---|---|---|---|
G2 | 4.7 out of 5 | 832 | 96% give four or five stars; data accuracy is the most-mentioned pro |
Capterra | 4.6 out of 5 | 76 | Ease of use 4.7, customer service 4.7; most reviews on its first page date from 2020 |
TrustRadius | 9.4 out of 10 | 64 reviews and ratings | Reviewers single out accuracy for emails and phone numbers |
Trustpilot | 4.2 TrustScore | 88 | 66% five-star and 21% one-star; complaints include billing after a trial |
Chrome Web Store | 4.8 out of 5 | 19 ratings | UpLead's browser extension, with 6,000 users |
Of G2 reviewers who list a company size, 77% work at small businesses of 50 or fewer employees, 19% at mid-market companies and 4% at enterprises. The biggest groups work in marketing and advertising, IT services and software.
What users like
G2's summary of UpLead reviews counts data accuracy as the most-mentioned pro, cited 27 times, and contact information, ease of use and accuracy of information also rank high. Its AI summary puts it plainly: "Users consistently praise the ease of use and verified leads provided by UpLead". TrustRadius lists "Lead verification before charging credits" and "User-friendly interface and transparent pricing" among its reviewer insights.
Ease of use comes up again and again. "I find the user interface of UpLead is very simple, and everybody gets it," John L., a VP of business development at a small business, wrote on G2 in October 2026. Lindsey R. says "I really value the verified B2B contact, advanced search filters, and the accurate email/phone information".
Value matters to this crowd. Brendan K., a president and CMO who rates it 4.5 out of 5, likes "the quality of the data returns, and cost relative to competitors". On Trustpilot, Jeremy Khoo writes that "The accuracy of their data is something that has outperformed other lead scraping tools for me".
What users dislike
G2 counts missing contacts and outdated contacts as the most-mentioned cons, 7 times each, followed by price and filtering issues. Its AI summary adds that "some users note that the database may not always include smaller companies, which can limit search results."
Coverage draws the most criticism. A G2 reviewer who rated UpLead 3 out of 5 titled the review "Accurate Contacts, Limited Database" and says "I can't find some companies I'm prospecting, possibly due to their smaller size." Mariana A., a data exploration specialist who gave UpLead five stars, writes "Sometimes I can't find the email for the company that I want to, but I think if they are not available, we can't do anything." Lindsey R. titled her five-star review "Uplead: Essential for Recruiters, Needs Fresher Contacts".
Other complaints are about the workflow and price. Scott L., a director of business development, gave it 2.5 stars and says the "Download function is incredibly difficult to use." Fred P., a COO who gave it five stars, finds "The requirement of 5 intent categories as a minimum is sometimes too wide", though he says filters such as technologies help narrow it down. G2's summary of the price complaints mentions "concerns over automatic subscriptions and complicated pricing structures".
Those complaints sit inside high scores. Only 18 of UpLead's 832 G2 reviews, about 2%, give one or two stars.
What Trustpilot reviewers say
UpLead has a 4.2 TrustScore from 88 Trustpilot reviews: 66% five-star and 21% one-star. Recent reviews there are more positive still: of the 39 posted since the start of 2025, 32 give four or five stars. Five-star reviewers mention ease of use and support, as in a review titled "Easy to use tool and helpful support." The seven one- and two-star reviews from the same period fall into two groups:
Billing and canceling. Matti Shields titled a one-star review "Avoid. Took money even when we tried to cancel." Two 2025 one-star reviews make the same complaint about the trial, including Eli Kotov's, which says "the trial automatically converts into an annual subscription charging nearly 900 dollars once the trial ends." Blair McNea writes "Poor lead quality, very hard to cancel". On the other side, Alexandra Kazakova, who writes that UpLead charged $890 without a warning, later gave five stars because its support team and CEO "processed the refund the same day."
Data and product quality. In a review titled "Disappointed with Data Quality", Imogen Clowes writes that "Many of the companies no longer exist, and many of the contacts don't match the filters I set". Michael K., who gave two stars after signing up for Essentials, says saved searches didn't keep their settings and that results included contacts outside the location and industry he set.
Trustpilot notes that UpLead hasn't invited customers to review it recently, so reviews there may not be representative, and that UpLead hasn't replied to negative reviews. Its last replies there, some offering refunds, date from 2024.
UpLead's trial terms are the context for the billing complaints. Its 7-day free trial gives 5 credits. Its help center says you enter card details to activate the full trial and, if you don't cancel by day 7, you're billed $890 a year for the Essentials plan; UpLead says it emails a reminder two days before billing. Its trial agreement says you're automatically enrolled and charged for your first subscription plan as soon as the trial ends, and annual plans are paid upfront. Before the trial ends you can switch to a monthly plan, or cancel under Profile, then Billing, then Cancel Plan. All plans renew automatically. Monthly plans can be canceled at any time, while annual plans need canceling 60 days before the renewal date.
What UpLead changed in 2026
UpLead's 2026 release notes answer some of the data, search and download complaints above. Over the year, it:
Grew the database from 186.1 million contacts in March to 208.5 million contacts and 20.9 million companies in May.
Changed how search results are ranked, factoring in cached email status and the intent topics a user picks.
Fixed company profiles that returned an inflated number of C-level contacts.
Fixed filters that cleared when a user returned to search and a Clear filter button that sometimes left old filters in place, made the credit balance update in real time, tidied up the filter panel, and extended the includes or exact match choice to more filters, including exclusions, with a note on what each mode expects.
Fixed download problems, including company downloads that failed above 10,000 results, contacts that took about 25 seconds to become downloadable after being revealed, and list-ready notifications that didn't fire.
Previewed API v3, which searches by LinkedIn URL, name or domain.
It also added industry tags such as Data Center, Telehealth and Pediatricians. UpLead's home page now says its 200M+ leads are "AI-verified as you search and ranked by freshness". Most of the reviews above predate these changes, so weigh recent reviews and your own test more heavily.
What we checked: UpLead's walkthroughs, API docs and trial terms
UpLead has no interactive demo, and its free trial needs a card. You can book a free live demo with its sales team, but we reviewed what any buyer can read without an account. On October 27, 2026, we went through the step-by-step guides and screen recordings in UpLead's help center, its public API docs, its Chrome Web Store listing and its trial agreement. The screenshots below come from UpLead's help center, so they show how the product works, not how accurate the data is for your accounts. Some of what the walkthroughs show depends on the plan: UpLead's pricing table puts technographics, advanced search filters and suppression list uploads on Plus, and intent, all search filters and competitor intelligence on Professional.
Search and filters
Contact search filters cover name or title (job title, function, management level and skills), location down to metro area and zip code, company name or URL, industry (including industry tags and SIC and NAICS codes), company type and Fortune ranking, employees, revenue, technologies, funding and year founded. Exclusions remove names, companies, titles, locations or lists you already have, with an option to exclude all EU and EEA contacts. Intent sits at the bottom of the filter panel.
Verification and downloads
UpLead verifies every email when you reveal, download or export it, and marks it Valid, Accept All or Invalid. A Valid status means the email is "97%+ verified at the moment of download", according to UpLead's data page. When you download a list, you choose Valid Only, Valid and Accept All, or All Available Emails, and you're only charged for invalid emails if you pick the last option. One credit reveals one contact or company, downloading it again is free, and invalid records go to UpLead's research team.
Company profiles
A company record shows firmographics (address, phone, industry, SIC and NAICS codes, revenue and employees), funding rounds, which the profile credits to Crunchbase, and a list of competitors.
The Chrome extension
On a LinkedIn profile, the extension shows verified emails and direct phone numbers when available. On a company website, it lists the company's contacts. Records export to Salesforce, Zoho or HubSpot in one click, or to a CSV. The Chrome Web Store lists version 1.5.4, updated October 15, 2026.
Intent data
Intent starts on the Professional plan. You pick at least five intent topics, and once applied, the selection stays locked until you buy more. Results then show an intent signal strength bar for how many of your topics each company matches.
What the API docs add
The API covers company, person and combined lookups, prospecting searches, lists and a company logo lookup, and allows 500 requests a minute. One credit is deducted per contact or company record returned, never twice for the same record, and a contact record with an email only uses a credit when the email comes back Valid or Accept All. UpLead's desktop pricing table lists the Enrichment API from Plus, though its mobile plan table and the Plus plan card don't, so confirm it before you buy Plus for API access. The Prospector Pro API and full API access need Professional.
What we couldn't check
The guides don't show whether UpLead has the contacts you need, how current they are in your territory, how often emails bounce on your list or how fast 170 or 400 monthly credits run out. Those are the questions behind most of the cons on G2, and only your own accounts can answer them. The trial's 5 credits give a small sample, so cancel by day 7 if you don't plan to buy.
UpLead data, compliance and integrations
UpLead says it covers 200M+ contacts across 200+ countries. Data comes from public documents and licensed third-party sources, is labeled with AI and rules-based models, and is checked with AI anomaly detection and real-time email verification at download, with researchers updating records that fail. UpLead guarantees 95% accuracy and says that if it falls short, "you get your credits back". In replies to Trustpilot reviewers, it has said the guarantee covers emails downloaded with the Valid Only option. Its help center says it complies with GDPR and CCPA. Its technographics page says it tracks 27,000+ technologies, while its pricing page says over 16,000. Native integrations include Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics 365, Copper, Nimble, Close and Insightly, plus Outreach, SalesLoft, Reply.io, Woodpecker, Mailshake, Lemlist and Zapier.
UpLead pricing
Plan | Price | Credits | What it adds |
|---|---|---|---|
Free trial | $0 for 7 days | 5 | Verified emails, mobile direct dials and the Chrome extension |
Essentials | $99 a month, or $74 a month billed annually | 170 a month (2,040 a year on annual billing) | CRM integrations and Zapier |
Plus | $199 a month, or $149 a month billed annually | 400 a month (4,800 a year on annual billing) | Data enrichment, technographics, advanced filters, suppression lists and sales tool integrations |
Professional | Custom, billed annually | Custom | Intent data, all filters, full API access, bi-directional CRM sync (Salesforce only, per UpLead's help center), competitor intelligence and team management |
The free trial, Essentials and Plus are single-user plans. UpLead's comparison table puts sales tool integrations such as Outreach and SalesLoft on Plus, though its Essentials plan card lists them, so confirm before you buy Essentials for them. Extra credits cost $0.60 each on Essentials and $0.50 on Plus, and a $2-a-month hibernation plan keeps unused credits and saved searches while you pause. Some reviewers call UpLead expensive, while others rate its cost well against competitors. For more detail, see our UpLead pricing guide.
UpLead pros and cons
Pros | Cons |
|---|---|
Data accuracy, contact information and ease of use, among the most-mentioned pros on G2 | Missing and outdated contacts, the most-mentioned cons on G2 |
Real-time email verification, with no charge for invalid emails unless you choose to download them | Some reviewers can't find smaller companies |
A 95% accuracy guarantee backed by credits | Single-user plans below Professional |
Published prices from $74 a month billed annually, or $99 month to month | Intent data, all search filters and full API access need the annual Professional plan |
A Chrome extension that works on LinkedIn and company websites | The free trial needs a card and rolls into a paid plan unless canceled |
Who UpLead suits
UpLead suits individual reps and small teams that want verified emails and direct dials at a published price. Below Professional, each plan covers one user and can be bought online. It's a weaker fit if you need intent data or team seats without an annual contract, or if you sell into smaller companies, where some reviewers find gaps. Either way, test it on accounts you know before the trial ends.
Where ZoomInfo fits
UpLead says it puts accuracy ahead of size and doesn't offer the biggest database in the market. Teams that need wider coverage, or intent and job-change signals for sales and marketing in one place, may also want to look at ZoomInfo.
ZoomInfo covers 500 million contacts and more than 100 million companies, offers verified direct dials, detects 15 to 20 million job changes a month and tracks intent across 4,500+ topics. Sellers work the data in GTM Workspace, marketers and RevOps teams build audiences and workflows in GTM Studio, and native integrations cover Salesforce, HubSpot and Microsoft Dynamics. ZoomInfo Lite is free, with 10 monthly credits and no credit card, and paid plans are custom-quoted.
For the head-to-head, see UpLead vs ZoomInfo. For a wider shortlist, see our guide to UpLead alternatives.
"We use it to find mobile numbers, direct emails, job change signals, anything that helps us break through the noise."
Frequently asked questions
Is UpLead legit?
Yes. UpLead is a B2B contact data company that Will Cannon founded in 2017 and still runs as CEO, and it says it has 4,000+ customers. It rates 4.7 out of 5 from 832 reviews on G2. Read its trial terms before you sign up, since the free trial rolls into a paid plan unless you cancel within 7 days.
Is UpLead worth it?
For individual reps and small teams that prospect by email, most reviewers think so: 96% of its 832 G2 reviews give four or five stars, and data accuracy is the most-mentioned pro. Teams that need intent data or team seats should check the Professional plan, and teams that sell into smaller companies should test their own accounts or look at alternatives first.
What do users say about UpLead on G2?
UpLead rates 4.7 out of 5 from 832 reviews on G2. Data accuracy is the most-mentioned pro, and contact information and ease of use also rank high. The most-mentioned cons are missing contacts and outdated contacts.
Is UpLead's data accurate?
UpLead guarantees 95% accuracy and says it returns credits if it falls short. It verifies every email at download, and with the Valid Only option you're only charged for valid emails. Reviews mostly agree: data accuracy is the most-mentioned pro on G2, while missing and outdated contacts are the most-mentioned cons. Test it on accounts your reps already know.
How much does UpLead cost?
Essentials costs $99 a month for 170 credits and Plus $199 a month for 400 credits, or $74 and $149 a month billed annually. Professional is custom-priced and billed annually. One credit reveals one contact or company.
Does UpLead have a free trial?
Yes. The 7-day trial gives 5 credits, but UpLead's help center says you enter card details to activate the full trial, and if you don't cancel by day 7 you're billed $890 a year for the Essentials plan. UpLead says it sends a reminder two days before billing.
Does UpLead have intent data?
Yes, on the Professional plan. You choose at least five intent topics, and results show a signal strength bar for how many of those topics each company matches.
What are the best UpLead alternatives?
Our guide to UpLead alternatives covers the main options, including ZoomInfo. For head-to-heads, see Apollo vs UpLead and Cognism vs UpLead.
