A sales strategy sets the stage for everything your sales team will do to grow the business, guiding everything from product rollouts and pricing to the specific plays and channels that sellers use to win new customers and grow existing ones. Done well, a B2B sales strategy gives the entire go-to-market (GTM) team a shared plan for filling and converting the sales pipeline. Whether you're starting from scratch or looking to revamp an existing sales strategy, creating campaigns based solely on instincts or assumptions is no longer acceptable. To craft an effective modern sales playbook, data and analytics must reign supreme.
What Is a Sales Strategy?
A sales strategy is a data-driven plan that defines how your company generates revenue and wins customers. It directs your team on where to focus, how to engage prospects, and which metrics to track for predictable growth.
A complete sales strategy defines four core elements:
Target segments and ideal customer profiles: Who you're selling to, based on firmographics, technographics, and behavioral attributes
Value proposition and positioning: How you differentiate and why prospects should choose you over alternatives
Routes to market: Whether you sell direct, through partners, or product-led, and which channels you prioritize
Measurable objectives: Revenue targets, pipeline coverage, win rates, and leading indicators that track progress
A sales strategy differs from a sales plan in scope and timeframe. The strategy defines the approach; the plan details the execution with specific activities, timelines, quotas, and responsibilities.
Why Most Sales Strategies Fall Short
Even well-intentioned sales strategies fail when the foundation cracks. Here's where most break down:
Poor or stale data: Wrong contact information, outdated firmographics, and missing buying signals waste rep time on dead-end outreach. CRM data degrades monthly without active verification.
Sales and marketing misalignment: When teams define the ICP differently, target different accounts, or measure success with conflicting metrics, pipeline suffers. Qualified accounts fall through the gaps.
Manual prospecting: Reps who spend hours researching accounts and hunting for contact details have less time to sell. Research shows that sales reps spend just 30% of their week selling.
No feedback loop: Strategies that don't measure performance or iterate based on results stagnate. Teams repeat the same mistakes without regular reviews of conversion rates, win rates, and pipeline velocity.
Good strategy requires good data. The rest of this guide shows how to build a sales strategy grounded in Go-to-Market Intelligence that avoids these pitfalls.
Types of Sales Strategies
Most B2B teams use a combination of these approaches. The right mix depends on deal size, sales cycle length, and target market characteristics.
Inbound Sales Strategy
Inbound sales happen when customers initiate contact with your business to inquire about your product or service. You educate prospects through content and engagement tactics, and they decide when to reach out.
Inbound works best when you have strong brand awareness, a content engine that drives organic traffic, and clear product-market fit. It's efficient for high-volume motions where buyers actively search for solutions.
Outbound Sales Strategy
Outbound sales are when your reps identify and proactively reach out to potential customers who might be interested in your product or service. You don't wait for buyers to come to you.
Outbound excels in new markets, enterprise deals, and account-based motions where you can't wait for inbound interest. Success depends on data quality and targeting precision: bad data means wasted outreach, good data means reps reach the right people at the right time.
Account-Based Sales Strategy
Account-based marketing (ABM) is a go-to-market strategy that treats high-value, preselected accounts as "markets of one." Marketing and sales align to orchestrate personalized, multi-channel programs that create and accelerate pipeline within a defined ICP.
ABM fits best when:
High ACV: Deal sizes justify the investment in personalized outreach and coordinated campaigns
Defined ICP: You have a finite total addressable market with clear account selection criteria
Multi-stakeholder deals: Complex buying committees require coordinated engagement across multiple contacts
ABM requires account selection and tiering, coordinated outreach across sales and marketing, and measurement at the account level rather than lead level. The payoff is higher conversion rates, larger deal sizes, and faster velocity.
Consultative Sales Strategy
Consultative sales positions the seller as a trusted advisor who diagnoses business problems and co-designs solutions. You lead with rigorous discovery, stakeholder mapping, and industry insights to frame a tailored solution with success criteria and a mutual action plan.
This approach works best for complex, multi-stakeholder deals with quantifiable outcomes. It requires domain expertise, preparation, and strong enablement, but delivers higher win rates, larger contract values, and stickier adoption.
How to Build a Sales Strategy in 6 Steps
Building a sales strategy from scratch or refreshing an existing one follows the same process. These six steps work whether you're launching a new product, entering a new market, or fixing what's broken.
Step 1: Set Revenue Goals and KPIs
Start with business objectives and work backward. Define precise projections and goals that quantify the impact of your plan.
Define these KPIs upfront:
Revenue target: Total bookings or ARR goal for the period
Pipeline coverage: How much pipeline you need to hit the revenue target (typically 3-5x)
Win rate: Percentage of qualified opportunities that close
Sales cycle length: Average days from first touch to close
Average deal size: Mean contract value across all deals
Goals should inform everything downstream: ICP, territory planning, capacity planning, and resource allocation.
Step 2: Define Your Ideal Customer Profile (ICP)
An ICP describes the firmographic, technographic, and behavioral attributes of your best-fit accounts. Build one by analyzing closed-won deals and identifying patterns in company size, industry, tech stack, and buying triggers.
A precise ICP includes:
Firmographics: Company size, revenue range, industry, geography
Technographics: Current tech stack, tools in use, technology gaps
Buying signals: Intent data, trigger events, engagement behaviors
Pain points: Specific problems your product solves for this segment
A precise ICP prevents wasted outreach and improves conversion. Reps know exactly who to target and why they're a fit.
Step 3: Build Targeted Account Lists
Once your ICP is defined, build account lists that match it. Segment by tier, filter by fit signals (firmographics, technographics), and layer in timing signals like intent data and trigger events.
List-building criteria include:
Fit signals: Accounts that match your ICP firmographic and technographic criteria
Timing signals: Intent data, trigger events, and engagement behaviors that indicate readiness to buy
Territory assignment: How accounts are distributed across reps based on geography, vertical, or account size
Territory planning and routing ensure accounts are assigned to the right reps with the right capacity to work them effectively.
Step 4: Map Your Sales Process and Buyer Journey
Define stages from prospecting to close and renewal. Align internal stages to how buyers actually buy, identify the buying committee, and map content and touchpoints to each stage.
Use data to determine which messages and touchpoints resonate with your target customers. Personalize outreach based on firmographic data and account-based selling needs.
Lead scoring helps you prioritize leads by assigning point values based on specific criteria that indicate purchase likelihood. Common data points include demographics, engagement behaviors, and firmographics.
Sales Stage | Buyer Action | Content/Touchpoint |
|---|---|---|
Prospecting | Researching solutions | Personalized outreach, case studies |
Discovery | Evaluating fit | Discovery call, product demo |
Evaluation | Comparing vendors | ROI analysis, competitive comparison |
Negotiation | Finalizing terms | Proposal, security review, legal |
Close | Signing contract | Implementation plan, onboarding |
Step 5: Equip Your Team with Data and Tools
Your tech stack and data foundation enable execution. Build your sales tech stack with integrated tools that share data across platforms.
Core tool categories include:
CRM: System of record for all customer and prospect interactions (Salesforce, HubSpot)
Sales intelligence: Data for prospecting, enrichment, and targeting (ZoomInfo, Cognism, LinkedIn Sales Navigator)
Engagement platform: Outreach automation and sequencing (Outreach, Salesloft)
Conversation intelligence: Call recording, analysis, and coaching (Gong, Chorus)
Audit your current tools: which ones are essential, which can be consolidated, and which don't integrate well. Get feedback from your reps on what's working and what's creating friction.
Capital One eliminated manual data work by integrating ZoomInfo directly into Salesforce. "With ZoomInfo now being our first fully integrated vendor directly in our Salesforce, we've eliminated that chair swivel," said their team. The result: reps spend more time selling and less time researching.
Step 6: Measure, Iterate, and Optimize
Close the loop by tracking leading and lagging indicators, running regular pipeline reviews, and adjusting tactics based on what's working.
Establish a review cadence:
Weekly pipeline review: Assess deal progression, identify blockers, adjust forecasts
Monthly strategy check: Review conversion rates, win rates, and velocity metrics
Quarterly planning: Refresh ICP, adjust territories, update account lists
Use sales call intelligence to analyze top-performing reps and identify patterns in practices, pitches, and questions. Focus training on areas where most reps get tripped up or lose deals.
Essential Components of a Data-Driven Sales Strategy
Even the best strategy fails without the right inputs. These three components underpin effective execution.
Verified Contact and Company Data
Data is a key component of any successful sales strategy. However, 45% of sellers say their biggest challenge with data is accuracy.
Bad data equals wasted outreach, missed opportunities, and CRM decay. Data quality is the foundation everything else builds on.
Essential data types include:
Verified emails: Deliverable email addresses with regular verification
Direct dials: Mobile and direct phone numbers that bypass gatekeepers
Company firmographics: Revenue, employee count, industry, location
Org charts: Reporting structures and buying committee identification
Data refresh cadence matters. Contact information degrades monthly. Continuous verification ensures reps work with accurate information.
Buying Signals and Intent Data
Buying signals are behavioral indicators that an account is in-market. Signals help prioritize outreach to accounts ready to buy rather than spraying and praying.
Signal types include:
Intent data: Topic surge and content consumption patterns that indicate research activity
Trigger events: Funding rounds, leadership changes, tech adoption, hiring spikes
Engagement signals: Website visits, content downloads, email opens, demo requests
Sales AI tools can make this even more powerful by quickly analyzing correlations between lead acquisition, sales process, and average contract value. Run AI-fueled analysis on your best-performing sales motions to find ways to extend that success across new territories, products, and prospects.
Sales and Marketing Alignment
Misalignment between sales and marketing creates gaps where qualified accounts fall through. Alignment matters because it ensures consistent ICP definition, coordinated outreach, and shared metrics.
Alignment areas include:
ICP agreement: Both teams target the same accounts with the same criteria
Shared metrics: Pipeline generated, conversion rates, and revenue attribution
Content coordination: Marketing creates content that supports sales conversations
Data sharing: Bidirectional flow of engagement data and feedback
Regularly share insights on which content and messaging resonate with prospects. This ensures marketing creates relevant content that supports sales outreach.
B2B Sales Strategy Examples in Action
Here's how B2B companies use data-driven sales strategies to drive results.
Sales Calls: Box needed to increase rep productivity and call volume. With ZoomInfo, Box adds 100+ calls per week and saves sales reps an average of 2.5 hours per day. Reps spend less time researching and more time connecting with prospects.
Productivity: Seismic wanted to eliminate manual prospecting work that slowed reps down. Seismic uses ZoomInfo sales AI to save 11.5 hours per week, freeing reps to focus on high-value selling activities.
Lead Scoring: Snowflake needed better targeting to prioritize high-fit accounts. Snowflake uses ZoomInfo's technographic and firmographic data for advanced lead scoring, ensuring reps work the best opportunities first.
Personalization: SmartSheet wanted to improve win rates through more relevant outreach. SmartSheet uses personalization to maximize win rates by tailoring messaging to each account's specific needs and pain points.
Social Selling: Salesloft needed to improve connect rates across channels. Salesloft increased connect rate 3x by layering in social selling tactics supported by accurate contact data.
Marketing Alignment: Dragonfly AI wanted to align sales and marketing on targeting and messaging. Dragonfly AI used ZoomInfo for sales and marketing strategy alignment, ensuring both teams worked from the same account lists and engagement data.
Talk to our team to learn how ZoomInfo can help you build a data-driven sales strategy.
Frequently Asked Questions About Sales Strategy
What's the Difference Between a Sales Strategy and a Sales Plan?
A sales strategy defines the overarching approach (who to target, how to position, which channels to use), while a sales plan is the tactical execution document with specific activities, timelines, and quotas.
How Often Should You Revisit Your Sales Strategy?
Review your sales strategy quarterly to assess performance against goals and adjust targeting or messaging. Run a full strategic refresh annually or whenever there's a major market shift, new product launch, or organizational change. Markets move fast. Your strategy should too.
How Do You Align Sales and Marketing on Strategy?
Start by agreeing on a shared ICP, account tiering, and common metrics like pipeline generated and conversion rates. Establish regular sync cadences and bidirectional data sharing so both teams work from the same playbook.
What Role Does B2B Data Play in Sales Strategy?
Accurate B2B data is the foundation of effective targeting, outreach, and measurement. It defines your ICP, builds your account lists, identifies buying signals, and ensures your CRM reflects reality so reps spend time selling instead of researching. Bad data breaks everything downstream.

